Arch MI - Creating a Customer Communication Strategy Plan
Keeping Your Customers Informed and Engaged in Our New Virtual World
Getting a mortgage is one of the most stressful things people go through. Combine that with the recent pandemic environment and it is not surprising that your customers have varying needs and comfort levels for communication and engagement right now.
Join, industry expert, Ginger Bell as she shares:
· How to create a customer communication strategy plan
· Communication strategies to keep customers engaged
· How to leverage personalization in emails, phone calls and text messages
· How to successfully incorporate video into your communication
· How and when to engage with consumers at various stages of the sales process
· Strategies to leverage your expertise and educate buyers
Details
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Date
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Thu, Jul 30 2020 12:00 am GMT-6 (America/Boise) |
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Event Time Zone
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MDT |
